Privacy Policy

1. Information we collect

Depending on how you interact with us, we may collect information such as:

• Your name
• Phone number
• Email address
• Property preferences and requirements
• Information you provide when making a property enquiry
• Details you provide when requesting a viewing or further information
• Messages and other correspondence you send to us
• Basic information about how you use our website, such as pages visited and general device or browser information

We only ask for information that is reasonably necessary to respond to your enquiry or provide our services.

2. How we use your information

We may use your information to:

• Respond to property enquiries
• Provide information about properties, developments and services that may be relevant to your enquiry
• Arrange property viewings or introductions
• Communicate with you about an ongoing enquiry
• Improve our website and services
• Keep appropriate records of enquiries and communications
• Meet legal or regulatory requirements where applicable

We do not sell your personal information.

3. Property enquiries and third parties

When you enquire about a property or development, we may need to share relevant information with the property owner, developer, authorised sales representative, or another party involved in facilitating the transaction.

We only share information where it is reasonably necessary to deal with your enquiry or provide the requested service.

4. Marketing communications

If you provide your contact details, we may contact you about properties, developments or opportunities that we believe may be relevant to your interests.

You can ask us to stop receiving marketing communications at any time by contacting us directly.

5. Cookies and website analytics

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve our marketing and services.

Where third-party services such as analytics, advertising or social media tools are used, those providers may process certain information in accordance with their own privacy policies.

You can control or restrict cookies through your browser settings.

6. How we protect your information

We take reasonable steps to protect the information we hold from unauthorised access, disclosure, alteration or loss.

However, no website or method of transmitting information over the internet can be guaranteed to be completely secure.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or where we are required to retain it by law.

8. Your rights

Depending on the circumstances and applicable law, you may have the right to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Ask us to delete information where there is no legitimate reason for us to retain it
• Ask us to stop using your information for direct marketing
• Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us using the details below.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on this page.

10. Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@kingsley-estate.com.